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Posted on December 30, 2022 (Updated on July 20, 2025)

Web AppBuilder’s “Near Me” widget doesn’t work with my point layer?

Hiking & Activities

Web AppBuilder’s “Near Me” Widget Giving You Grief with Your Point Layer? Here’s the Lowdown.

So, you’re trying to use the “Near Me” widget in Esri’s Web AppBuilder, and it’s just not playing nice with your point layer? Frustrating, right? This widget is supposed to be a super handy tool, letting users find features close to a specific spot. But sometimes, things just don’t work as expected. Don’t worry; you’re not alone! Let’s troubleshoot this thing.

First things first: Your Layer Setup is Crucial

Honestly, nine times out of ten, the problem boils down to how your layer is set up. The “Near Me” widget really leans on the web map’s settings to do its job. Think of it like this: if the foundation is shaky, the house won’t stand.

  • Hosted Feature Layer – Pretty Much a Must: This is a big one. The “Near Me” widget generally wants your point layer to be published as a hosted feature layer. That zipped shapefile you just dragged and dropped into the web map? Yeah, that might not cut it.
  • Pop-ups: Where the Magic Happens: The widget pulls its information straight from the pop-up configuration you’ve set up in the web map. Make sure pop-ups are turned on and that they’re showing the fields you want to see in the “Near Me” results. Pro-tip: whatever you’ve got as the pop-up’s title? That’s what’s going to show up as the title in your results.
  • Is It Even On?: Seems obvious, but I’ve been there. The “Near Me” widget only grabs features from layers that are actually visible on the map. So, double-check that your point layer is turned on in the web map.

Okay, Layer’s Good. Now What About the Widget Itself?

Alright, let’s say your layer is sparkling clean and perfectly configured. The widget still needs some love, too.

  • Did You Actually Pick the Layer?: Seriously, it’s easy to miss. In the “Near Me” widget’s settings, you have to specifically tell it which point layer you want it to use.
  • Search Settings: Are They Pointing to the Right Place?: Dive into the search settings within the widget. You need to make sure the layers you want included in the “Near Me” search are checked under “Select search layer(s)”.
  • Experience Builder Users: Don’t Forget the Analysis!: If you’re rocking ArcGIS Experience Builder, there’s an extra step. You gotta hit that “Add Analysis” button and dial in the analysis type and distance. I’ve seen folks get tripped up by this – you’ll just get a generic error if it’s not set up.

Gotchas and Glitches: Because Software Is Never Perfect

Sometimes, despite your best efforts, the problem might be a limitation or a bug in the widget itself. It happens.

  • Result Limits: There’s a Ceiling: The “Near Me” widget might have a cap on how many results it spits out. I’ve heard whispers of a 2000-result limit, even if you’ve configured it for more. Keep that in mind if you’re working with a ton of data.
  • Filter Funhouse: Sometimes They’re Just Broken: If you’re using filters in the “Near Me” widget, they might be acting up. I’ve seen cases where filters don’t load properly or just don’t apply the way they should.
  • Buffer Blues: Geodesic vs. Euclidean – Know the Difference: Pay attention to the type of buffer the widget is using. By default, it’s Euclidean (planar), but there’s a geodesic option. The Measurement widget defaults to geodesic. When should you care? If your input features are using WGS84 (WKID 4326) or Web Mercator Auxiliary Sphere (WKID 3857), go geodesic. Trust me on this one.

ArcGIS Online Updates: The Plot Twist

ArcGIS Online and Web AppBuilder are constantly evolving, which is great! But sometimes, updates can throw a wrench into things.

  • Layers Used to Turn On Automatically (But Not Anymore!): A while back, an update changed how the widget handles layer visibility. It used to automatically turn on layers, but it doesn’t do that anymore. So, yeah, double-check those layers!

Okay, Let’s Fix This Thing: Troubleshooting Steps

  • Revisit Layer Configuration: Seriously, go back and double-check everything. Is it a hosted feature layer? Are pop-ups enabled? Is the layer visible?
  • Widget Configuration Sanity Check: Make sure you’ve selected the right layer in the widget and that your search settings are on point.
  • Simplify the Map (For Testing): Try removing other layers from the web map to see if something’s conflicting.
  • Ditch the Filters (Temporarily): If you’re using filters, take them out of the equation to see if they’re the troublemakers.
  • Google Is Your Friend (and So Is Esri Support): Hit up the Esri Community forums and documentation. Chances are, someone else has run into the same issue.
  • Mind the Result Limit: If you’ve got a crazy-dense point layer, you might be bumping up against that result limit.
  • By methodically working through these potential causes, you should be able to pinpoint why the “Near Me” widget is giving you a hard time with your point layer. Good luck, and happy mapping!

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